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  1. Aurender
  2. FAQ
  3. Frequently Asked Questions

Frequently Asked Questions

  • What is the difference between "Professional" and "Consumer" SPDIF output modes?
  • How do I restore my Aurender to factory settings?
  • Can I use a USB WiFi Adapter with my Aurender?
  • What kind of drive(s) are supported for use with ACS100 and N100SC?
  • What is "Consume on/off?"
  • Why is the volume output very low when I connect my Aurender to certain DACs?
  • What is the proper way to shut down my Aurender?
  • How do I delete files or folders on my Aurender music server?
  • What type of fuse does my Aurender use?
  • What file types and resolutions are supported by Aurender music servers?
  • How do I back up content located on my Aurender Music server?
  • My Aurender is connected via USB to my DAC, I see a signal lock, but there is no sound. My DAC is supposed to be compatible with Aurender. What is happening?
  • Why are artist and/or album names not appearing for my content, or why is the content listed as "Unknown"?
  • How does Aurender handle album cover art?
  • Can ACS10 rip DSD files from SACDs?
  • Does Aurender support internet radio or other streaming services (besides TIDAL, Qobuz)?
  • How do I check the status of the internal storage on my Aurender?
  • Why does the sample rate of a DSD file show 176.4kHz or 352.8kHz on my Aurender?
  • Why does my Aurender only play one song and then stop?
  • How do I manually clear the SSD drive cache?
  • I can't see the contents of my Aurender music server using the Conductor app. Where did they go?
  • ​Can ACS10 play CDs in "real time" like a CD player?
  • What if I do not have an Ethenet/LAN connection in my listening room?
  • What does the "HDD" light on my Aurender screen indicate?
  • How do I set favorites/star ratings?
  • What devices are compatible with Aurender Conductor and ACS Manager apps?
  • Does a driver or module for RS232 protocol (over ethernet) or IP control for control systems like Crestron, Savant, Control4, etc. exist?
  • Is it possible to order an Aurender music server with a Solid State Drive used as the primary storage drive, instead of the included Hard Disk Drive?
  • Can ACS10 function as a standalone server/player? Or must it be paired with another Aurender?
  • Which digital output is best? USB, S/PDIF, AES/EBU?
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